Effective Date: May 9, 2026

Welcome to Caribbean Catering. Throughout these Terms & Conditions, the terms “Caribbean Catering,” “Company,” “we,” “us,” and “our” refer to Caribbean Catering and its affiliated services.

These Terms & Conditions govern your use of our website, inquiry forms, online services, event proposals, rentals, catering services, staffing services, and related offerings (collectively, the “Services”). By accessing our website or booking services with Caribbean Catering, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

SECTION 1 – ELIGIBILITY & USE OF SERVICES

By using our Services, you represent that you are at least 18 years of age and legally capable of entering into binding agreements. You agree to provide accurate, current, and complete information when submitting inquiries, event details, payment information, or booking requests.

You are responsible for maintaining the confidentiality of any account or communication credentials related to our Services and for all activities conducted under your account or booking.

SECTION 2 – SERVICES OFFERED

Caribbean Catering provides luxury catering and hospitality services, including but not limited to:

• Custom catering menus
• Cocktail and bar experiences
• Event staffing and bartender services
• Glassware, china, flatware, and rental coordination
• Event setup and service execution
• Corporate, social, and wedding catering services

All menus, presentations, staffing, rentals, and event details are subject to availability and may be modified at our discretion based on seasonality, supply availability, venue restrictions, weather conditions, or operational requirements.

Images, sample menus, and event photos displayed on our website or social media are representative only and may vary from actual event execution.

SECTION 3 – EVENT BOOKINGS & CONTRACTS

Submitting an inquiry does not guarantee availability or confirm a booking. An event is considered confirmed only after:

1. A formal proposal or agreement has been approved;
2. Required deposits have been received; and
3. Caribbean Catering provides written confirmation of acceptance.

We reserve the right to refuse or decline service requests at our sole discretion.

All bookings are subject to the specific terms outlined in the applicable event proposal, invoice, or service agreement provided to the client. In the event of conflict between these Terms and a signed service agreement, the signed agreement shall control.

SECTION 4 – PRICING, PAYMENTS & DEPOSITS

All pricing is subject to change without notice until a proposal or invoice is approved and signed. Pricing may vary depending on guest count, menu customization, staffing requirements, rentals, venue logistics, taxes, service charges, and event timing.

Unless otherwise stated:

• Deposits are non-refundable;
• Final guest counts must be submitted by the deadline outlined in your agreement;
• Final balances are due before the event date unless otherwise agreed in writing.

Failure to make payments by required deadlines may result in cancellation of services.

Clients agree to provide valid and authorized payment information and authorize Caribbean Catering to process payments related to contracted services, rentals, damages, outstanding balances, or approved additional charges.

SECTION 5 – CANCELLATIONS & EVENT CHANGES

Cancellation policies may vary depending on the scope of the event and will be detailed in the applicable event agreement.

Because catering events require advance scheduling, staffing, food purchasing, rentals, and preparation, deposits and certain payments may be non-refundable.

Caribbean Catering reserves the right to adjust menus, staffing, timelines, or operational logistics due to:

• Supply shortages
• Venue restrictions
• Weather conditions
• Force majeure events
• Safety concerns
• Circumstances outside our reasonable control

We are not liable for delays or inability to perform caused by events beyond our control, including natural disasters, labor shortages, transportation disruptions, government actions, venue-related issues, or emergencies.

SECTION 6 – RENTALS, EQUIPMENT & DAMAGES

Clients are responsible for the proper care of any rental items, equipment, décor, glassware, china, linens, furniture, or service materials provided through Caribbean Catering or third-party rental vendors.

The client agrees to pay for any missing, stolen, damaged, or broken items beyond normal wear and tear. Additional cleaning or replacement fees may apply.

Caribbean Catering is not responsible for damage caused by venue staff, guests, third-party vendors, or circumstances outside our control.

SECTION 7 – FOOD SAFETY & ALLERGIES

Clients are responsible for informing Caribbean Catering of any food allergies, dietary restrictions, or special dietary requirements before the event.

While we take reasonable precautions to avoid cross-contamination, we cannot guarantee that any menu item will be completely free of allergens. Consumption of food and beverages provided by Caribbean Catering is at the client’s and guests’ own risk.

SECTION 8 – ALCOHOL SERVICE

If alcohol service is included as part of the Services, Caribbean Catering reserves the right to refuse alcohol service to any guest who appears intoxicated, underage, disruptive, or in violation of applicable laws.

Clients are responsible for ensuring compliance with all venue rules, permits, licenses, and local alcohol regulations.

SECTION 9 – INTELLECTUAL PROPERTY

All website content, branding, logos, menus, photographs, videos, graphics, marketing materials, designs, and written content displayed through our Services are the property of Caribbean Catering or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent from Caribbean Catering.

SECTION 10 – THIRD-PARTY SERVICES & VENDORS

Our Services may include recommendations, coordination, or links involving third-party vendors, venues, rental companies, or service providers. Caribbean Catering is not responsible for the performance, availability, conduct, pricing, or actions of any third-party provider.

Any agreements entered into with third parties are solely between you and the applicable provider.

SECTION 11 – FEEDBACK & USER SUBMISSIONS

By submitting reviews, testimonials, photographs, comments, or other content to Caribbean Catering, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, publish, display, and promote such content for marketing and business purposes.

You represent that you own or have permission to submit such content and that it does not infringe upon the rights of any third party.

SECTION 12 – PROHIBITED USES

You agree not to use our Services:

• For unlawful purposes;
• To transmit harmful or malicious software;
• To interfere with website functionality or security;
• To impersonate another person or entity;
• To misuse inquiry forms, communication systems, or booking tools;
• To infringe upon our intellectual property rights or the rights of others.

We reserve the right to suspend or terminate access to our Services for any violation of these Terms.

SECTION 13 – DISCLAIMER OF WARRANTIES

Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

While Caribbean Catering strives to provide exceptional hospitality and service, we do not guarantee uninterrupted website functionality, error-free content, or that Services will meet every subjective expectation.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Caribbean Catering and its owners, employees, affiliates, contractors, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• Use of our Services;
• Event delays or disruptions;
• Venue-related issues;
• Food allergies or guest conduct;
• Third-party vendor performance;
• Loss of profits, revenue, business opportunities, or data.

Our total liability for any claim arising from Services provided shall not exceed the amount paid by the client for the applicable Services.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Caribbean Catering, its affiliates, employees, contractors, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

• Your breach of these Terms;
• Your event, guests, or vendors;
• Violations of law;
• Damage to property or rental equipment;
• Injuries caused by client or guest conduct.

SECTION 16 – GOVERNING LAW

These Terms & Conditions and any disputes arising from the Services shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico and applicable United States laws.

Any legal proceedings shall be brought exclusively in the courts located in Puerto Rico.

ECTION 17 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 18 – CHANGES TO THESE TERMS

Caribbean Catering reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated versions will be posted on our website with a revised effective date. Continued use of our Services constitutes acceptance of any changes.

SECTION 19 – CONTACT INFORMATION

Questions regarding these Terms & Conditions may be directed to:

Caribbean Catering
Website: Caribbean Catering
Email: [email protected]